Questions Regarding Web Access
For questions regarding access to your account or the Website, Email your webmaster by clicking here.
Please include the following:
- Your Name
- Your Employer's name or plan number
This will assist us in researching your inquiry. Thank you.
For questions about the plan or for help using the website after you log in to your account, please call or email your inquiry to one of the following:
Questions Regarding Your Account
City of Los Angeles Service Center
Participant Services: (888) 457-94601
Empower Retirement Local Counselors2
La Tanya Harris: Latanya.Harris@empower-retirement.com
Henry Victor: Henry.Victor@empower-retirement.com
Steve Harman: Steve.Harman@empower-retirement.com
Leslie Yoshioka: Leslie.Yoshioka@empower-retirement.com
Carol Say: Carol.Say@empower-retirement.com
To Schedule a meeting with Local Representative, Click here.
City Hall, Employee Benefits Office
200 N. Spring Street, Room 867
Los Angeles, CA 90012
Open weekdays from 8:00 a.m. to 4:00 p.m.
* Our local representatives are available at any time. Walk-ins are welcome and no appointments are required. Please view our calendar for more information or to see if a local representative may be coming to your area.
Questions Regarding Plan Governance and Administration
Oversight of the City's Plan is provided by the City of Los Angeles Board of Deferred Compensation Administration. Staff support to the Board and program administration is provided by the City of Los Angeles Personnel Department. For information about the Board, Board meetings, Personnel administration, and other information related to the Plan rules, please visit the Plan's administrative website at: http://per.lacity.org/DeferredComp/Deferred_Comp_MainPage.htm.
Should you have other questions or concerns, email them to firstname.lastname@example.org. You may also contact one of the following staff members:
Employee Benefits Division, Chief
Operations and Administration
Representatives of GWFS Equities, Inc. are not registered investment advisors, and cannot offer financial, legal or tax advice. Please consult with your financial planner, attorney and/or tax advisor as needed.
Please consider the investment objectives, risks, fees and expenses carefully before investing. For this and other important information, you may obtain prospectuses for mutual funds, any applicable annuity contract and the annuity's underlying funds and/or disclosure documents from your registered representative. For prospectuses on Self-Directed Brokerage, contact Schwab PCRA at (888) 393-7272. Read them carefully before investing.
Access to the website may be limited or unavailable during periods of peak demand, market volatility, systems upgrades, maintenance or for other reasons.
Core securities, when offered, are offered through GWFS Equities, Inc. and/or other broker dealers.
GWFS Equities, Inc., Member FINRA/SIPC, is a wholly owned subsidiary of Great-West Life & Annuity Insurance Company. Securities available through Schwab Personal Choice Retirement Account® (PCRA) are offered through Charles Schwab & Co., Inc. (Member SIPC), a registered broker-dealer. Additional information can be obtained by calling (888) 393-7272. Charles Schwab & Co., Inc. and GWFS Equities, Inc. are separate and unaffiliated.
Investment options offered through mutual funds, separately managed institutional accounts, collective trust funds and a fixed or variable annuity contract issued by Hartford Life Insurance Company and principally underwritten by Hartford Securities Distribution Company, Inc. and subadvised by Wellington Management Co. LLP.
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