To order your PIN number go to our login page and in the left frame you will see an ORDER PIN button. Click on that button and it will guide you in the process.
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Yes, you have the ability to change your PIN on our Web site. You can change the originally assigned PIN to a four-digit number of your choosing. The change is effective immediately and no written confirmation will be mailed. Go to the "Change Account" section of our Web site. Click on PIN and follow the instructions.
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The automatic insertion of your social security and PIN is due to an enabled setting on Microsoft's Internet Explorer version 5.0. It is called "PIN Caching" To disable this feature, use the following instructions: On the browser tool bar, click Tools/Internet Options/Content. Under Personal information, click AutoComplete, then under Use AutoComplete for, uncheck User names and passwords on forms. Under Clear AutoComplete history, click the Clear Passwords button then OK. Your social security number and PIN will no longer fill in automatically.
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You are able to do this by selecting "Deferral" from "Change Account".
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This information is found under "Investment Options" in the "My Account" section of the Web site.
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To make allocation changes on the Web site go to the "Change Account" section of the Web site. Then choose "Allocations". Once you select which allocation changes you want there are several things to be aware When changing allocations even though you may only want to transfer a portion of your funds (EX: the 25% that may be currently allocated to fund A to another fund B), you must be sure the change amount total equals 100%. After inputting the percentages, Tab to the Total box. To submit press continue. Review and verify your changes then Complete Transaction. You will receive a confirmation number. You should keep it for your records.
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Transfer requests received after market close on business days, which is 1:00 PST, or anytime on non-business days, will be initiated at the close of the next business day. The actual effective date of your transaction may vary depending on the investment option selected. Access to the website may be limited or unavailable during periods of peak demand, market volatility, systems upgrades/maintenance, or other reasons.
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In the "Investment Information" section of our Web Site there is an abundance of information regarding your investment options. Below in an example of what you will see:
- Fund Values
Lets you view all of the available fund values from any two previous business days within the past 18 months.
- Variable Returns
Lists all of the available investment option returns for: 1 year, 3 years, 5 years, 10 years or since inception.
- Fund Overviews
Provides the investment objective, holdings, and a breakdown of the fund's assets by industry, the risk level and the fund manager for each of your available investment options.
- Fixed Returns
Lists the most recent guaranteed rates.
- Online Prospectus
Lets you view regulatory documents associated with your plan including fund prospectus, annual report and semi-annual report. If you do not currently have Adobe Acrobat Reader installed on your system you can obtain it through our Web Site under "Investment Information". Simply click on Adobe(r) Acrobat(r) Reader.
Investors should consider the investment objectives, risk, fees and expenses carefully before investing. For this and other important information please obtain the investment company fund prospectus and disclosure documents from your registered representative. Read them carefully before investing.
Core Securities, except for OptionsPlus, are offered through GWFS Equities, Inc., a wholly owned subsidiary of Great-West Life &, Annuity Insurance Company.
Investment options through a fixed or variable annuity contract issued by Hartford Life Insurance Company and principally underwritten by Hartford Securities Distribution Company, Inc. and subadvised by Wellington Management Co. LLP.
Participants choosing the OptionsPlus Self- Directed Account will be charged an additional annual administrative fee of $75. There are no per-transaction fees. Securities available through the self-directed brokerage account are offered through First Trust Corp. Prospectuses can be obtained by calling 1-800-863-2393.
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Rebalancer automatically redistributes your account balance to selected investment options
at the frequency period you choose. Rebalancing will begin one frequency period from the
time your transaction is submitted. Some investment options may not be provided due to plan
restrictions.
EXAMPLE:
Basically if you had 40% in fund A, 20% in fund B and 40% in fund C,
over the course of time and through market fluctuations the funds may gain or lose value.
Thus, for example, if fund A gained more than 40% of the value of your entire portfolio the
Rebalancer would reapportion assets so that only 40% would be in fund A, 20% in fund B and
40% in fund C, the percentages you had originally designated.
Follow these steps to use the Rebalancer:
- "Change Account"
- "Rebalancer"
- Select a frequency period
- Select the funds you want to rebalance to. Must equal 100%
- Click continue
- Verify the information your inserted is correct
- Click on complete this transaction
- Click submit, and wait for a confirmation #.
* Rebalancing does not assure a profit and does not protect against
loss in declining markets.
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Dollar cost averaging can help reduce exposure to stock market fluctuations and timing risk by investing equal, fixed amounts of money in particular investments on a regular schedule. This means
you end up buying more shares when prices are low and fewer shares when prices are high. In
the long run, this slow and steady investment pace could lower your average cost - turning
the normal ups and downs of the stock market in your favor.
Follow these steps to successfully use the Dollar Cost Average:
- "Change Account"
- "Dollar Cost Average"
- Select a Frequency period
- Choose the amount and funds of your choice
- Choose the percentage to go in select funds. Has to equal 100%
- Click continue
- Verify the information you inserted is correct
- Click on complete this transaction
- Click submit, and wait for a confirmation #.
Dollar cost averaging does not assure a profit and does not protect
against loss in declining markets. Investors should also consider their financial ability to
continue a dollar cost averaging plan during periods of low and high price levels.
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You can download the form under the Forms menu.
- Click on Forms then Beneficiary Change form.
- Print the form and complete.
- Mail to:
Great-West Life and Annuity Insurance Company
P.O. Box 173764
Denver, CO 80217-3764
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A "cookie" issue commonly causes this problem. A "cookie" or a "session variable" is a bit
of information that a Web server, hosting a Web site such as this Web site stores on a Web
client such as your PC. Cookies are of two types - temporary and permanent. Temporary
cookies are deleted every time you shut your browser down, or after a certain amount of
inactivity (ten minutes at www.CityOfLa457.com). Permanent cookies are retained on your PC's
hard drive, typically taking less space than it takes to store two lines of English text.
A permanent cookie is used to store non-private information that helps Web servers customize
the way you view that Web site. Information such as where you left on the Web site the last
time you visited, the functions you use most often etc. are stored so that return visits
are more familiar for you.
This Web site only uses temporary cookies for personal account information.
We use these to store information about your transactions at our Web site so you do not have
to authenticate your identity with your SSN# and PIN# every time you want to do something
at our Web site. As with all temporary cookies this information - which is already encrypted
so it would not make any sense if anybody looked at it - is deleted every time you shut your
browser down, or every five minutes there is no activity, whichever comes first.
Without using cookies it becomes impossible to offer the range and type of transactions,
calculations, documents education and advice we have on our Web site. Cookies are passive
bits of information, analogous to a sticky note on your desk. They can never do any damage
to your PC or erase any records etc. To keep from having to re-enter your SSN and PIN, we
advise checking the "enable all cookies" option in
your browser. This will also allow you to in order to take advantage of the customization
and personalization features at our Web site and others.
To do this in Netscape 4.x:
- On your top menu bar click on Edit, Preferences Advanced.
- Click on the "Accept all cookies" radio button.
- If you want to be informed each time a cookie is set (not recommended) you can
click on the check box that says "Warn me..."
In Internet Explorer 4.x:
- On your top menu bar click on View, Internet options... Advanced.
- Scroll down to the Cookies section.
- Click on the "Always accept cookies" radio-button.
- If you want to be informed each time a cookie is set (not recommended) you can
click on the "Prompt before..." radio-button.
In Internet Explorer 5.0:
- Tools
- Internet Options
- Security
- Custom Level
- Cookies then click enable
We are highly aware of our participants' concerns about security and we are constantly
monitoring our Web Site's security infrastructure and improving on it where possible. Using
cookies does not affect our very strong security architecture in any way.
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The above files are on our Web site in PDF format. PDF stands for portable data format. PDF
files are visually rich documents that are not allowed to be changed. In order to view these
documents you need a free program called Adobe© Acrobat© Reader. If you do not currently have
Adobe© Acrobat© Reader installed on your system you can obtain
one through the www.adobe.com site. Click Here to download
Adobe© Acrobat© Reader
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Yes, logging out is necessary to avoid unauthorized use of your account, but that is not the
only measure we have in place to protect your privacy at www.CityOfLa457.com. Any time your
browser is shut down all account information is cleared away. We also have a time-out
feature where ten minutes after the last account activity all account information is cleared
and you are forced to log in again.
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This Web site is designed to be viewed at a minimum of 800x600 resolution, preferably higher.
This is stated in our System Requirements. Most PCs made in 1996 and later come with these and
the majority of our Web users use these minimum screen resolutions.
Is it possible that you are viewing at a low screen resolution that does not allow you to
view a large area at one time? This will also cause excessive scrolling. You can try to shut
down some of your browser controls (Links, Personal Address Bar, Search etc.) to make more
room for your account data, or you can try increasing your screen resolution through your
display control panel.
- Click on My Computer
- Click on Control Panel
- Click on Display
- Click on the tab that says "settings"
- Adjust screen area to desired resolution
- Click apply
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A printing problem is often a problem with "frames." Our Web site is built using frames,
which is beneficial when presenting a complex site. Frames are used to "separate, contain,
and present" information.
The different sections of the page on the screen show the frames. The key is to left
click on the frame you wish to print prior to going to the print icon or the file print
option. Our Web site was designed for browser versions 4.0 or higher. To print a page from
this Web site, we suggest using either Microsoft's Internet Explorer (IE) or Netscape
(version 4.0 or higher). Please follow these directions:
- STEP #1: Single left click on the content frame, that is the frame displaying
the data you want to print, such as Account Balance.
- STEP #2: Click on the printer icon in your menu bar, or go to File/Print (in
Netscape File/Print Frame) and click OK.
If you want to print more than the content frame (only possible in IE 4.x):
- STEP #1: Bring up the page you want to print.
- STEP #2: Go to File/Print.
- STEP #3: Select "As laid out on screen" and click OK.
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